Fostoria has a very dedicated team of individuals that are passionate about serving their city. Whether it be a main line break that occurs or a daily request for a locate, the Water and Sewer Office is here for you.
The button below will redirect you to a different site. If you have not registered before, please follow the steps below to create an account.
New User Registration
1. On the Account Login screen, click "Register New Account" below the gray Log In button.
2. Enter your account number (formatted with periods, e.g., 12.0346.7).
3. Enter the first and last name of the account holder.
4. You will need your most recent bill for the next two steps. If you do not have it, please call our office for assistance. (419)435-2486.
5. Enter the bill date from your most recent bill.
6. Enter the total amount due from your most recent bill.
7. Click Continue and follow the prompts to create a password and set up security questions.
8. Once completed, you will receive confirmation that your registration was successful.
Returning Users
Simply enter your Login ID and password, then click the gray Log In button.
Let us know if you need any assistance!
Water Q & A (pdf)
DownloadWater and Sewer Office Manager/Chief Billing Clerk: Jenni Nye
213 South Main Street, Fostoria, Ohio 44830, United States
Mon | 08:00 am – 04:30 pm | |
Tue | 08:00 am – 04:30 pm | |
Wed | 08:00 am – 12:00 pm | |
Thu | 08:00 am – 04:30 pm | |
Fri | 08:00 am – 04:30 pm | |
Sat | Closed | |
Sun | Closed |
Department Manager: Amber Mengert
740 West Fremont Street, Fostoria, Ohio 44830, United States
The Water Distribution staff is available 24 hours a day, 7 days a week.
Please contact us if you cannot find an answer to your question.
If you have a request for storm water management closing the SAME DAY, you will need to call the office at 419-435-2486.
Absolutely, the City now offers e-billing. Stop in the Water Office today to sign up. You will no longer receive a paper bill in the mail once you complete this.
Cash, check, money order, VISA, MASTERCARD, DISCOVER, and all debits cards sponsored by these major credit cards. We cannot accept post-dated checks or payments over the phone. All cards must be swiped in person through our machine.
Yes, you can pay your will bill by clicking here. Be sure to have your account number as shown on your bill available to log in. There is no charge for this service.
Yes, we do have AUTOPAY. It is as easy as filling out a form and attaching a voided check. The forms are located in our office.
We have a payment/night drop receptacle conveniently located at the Water Office entrance. Twenty four hour accessibility is available through the Fostoria Police Station. There is also a drive-thru drop box located outside of the Police Department doors, please do not make your payment with cash. The deposit box will be checked daily.
Visit our office to sign a contract, pay your deposit and set up a convenient appointment.
We do have a required $75.00 deposit.
Please call or visit our office to gives us your forwarding address if a deposit is involved and set up an appointment for a read for your final statement.
If you rent-your deposit is applied to your final statement and any remainder is sent to you in the form of a refund check. If you are a homeowner-you will be refunded after 2 years of on time payments.
Call the Water Office (419) 435-2486 or the Water Filtration Plant after hours (419) 435-2793 to report a leak.
The city is responsible for anything from the curb box to the main line. The homeowner is responsible for anything from the curb box into the home.
Call the Water Office at (419) 435-2486. No charge during regular business hours.
Please call the Water Office (419) 435-2486 during normal business hours. For all after hour emergencies call the Water Plant at (419) 435-2793.
Anytime you dig on your property you should call (OUPS) Ohio Utilities Protection Service at(800) 362-2764 or 811. Please allow 2 working days before you dig.
Don’t forget to perform pre-winter maintenance on all your water and service lines to avoid freeze up and an interruption in your service.
Please make sure that your outside meter remote is accessible for our meter readers. Keep them free from weeds, vines, bushes, and live animals.
A flier explaining backflow and cross connection control
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